WHISTLEBLOWER POLICY
TEAM Group is dedicated to ensuring complete and transparent integrity in its business practices, including the way in which its services are provided to its business partners. Incumbent in this endeavor is ensuring accountability of the company, its leaders and all employees, without exception. All TEAM employees are required to act honestly and with integrity in fulfilling their responsibilities, which includes complying with all applicable company and customer policies, and the laws and regulations in the jurisdictions where we do business.
TEAM is also committed to ensuring its workplaces are free from inappropriate, unfair and unlawful conduct. To further this goal, TEAM has implemented this Whistleblower Policy, which is designed to encourage and enable all members of TEAM’s workforce including employees, officers, managers, contractors, and temporary workers to voice any concerns they may have about TEAM Group’s business practices, their workplace conditions, or any other inquiries or complaints they may have about TEAM, without fear of retaliation.
TEAM’s customers and members of the public are also encouraged to raise their concerns about TEAM in accordance with this policy.
Any concerns about TEAM should be directed to TEAM’s Anonymous Whistleblower Hotline:
TEAM WHISTLEBLOWER HOTLINE:
1 (647)-577-4719
Alternatively, you may choose to contact TEAM in writing, by emailing our Human Resources Department at:
TEAM HUMAN RESOURCES: HR@TEAM-GROUP.COM
If you contact our Hotline, you will not be required to provide your name and contact information unless you choose to do so, before you share any important information with us – and your identity will remain anonymous. Accordingly, we encourage anyone who may have relevant information about TEAM, or has observed any inappropriate, unfair or unlawful conduct in one of our workplaces, to come forward without delay, and without fear of reprisal to share your concerns.
All credible complaints of wrongdoing or misconduct will be investigated in accordance with TEAM’s internal policies and procedures related to complaints and investigations. TEAM’s investigation shall be conducted in a fair and balanced manner with the purpose of objectively ascertaining what transpired. All information from the investigation will be shared on a strictly need-to-know basis to preserve confidentiality.
In some cases, it may not be possible for TEAM to commence an investigation without the whistleblower’s identity being known. In such cases we may ask you to disclose your identity so that a thorough and proper investigation can take place. If you choose to disclose your identity, TEAM commits to ensuring your continued employment with TEAM is free from any retaliation, and to preserve confidentiality over your name and complaint as reasonably possible given the circumstances.
In the event any information you provide to us through the Hotline or otherwise leads to an investigation, TEAM commits to do the following:
- Protect whistleblowers or any other employee involved in the investigation, including witnesses from potential retaliation;
- Keep all information gathered during the investigation including written or oral communications completely confidential except as necessary to further the investigation process;
- Keep confidential any named whistleblowers’ and witnesses’ identities and information, to the fullest extent possible, given the circumstances of the investigation;
- Disclose relevant Information only to those individuals involved in the investigation process, including for example the investigators themselves and other witnesses, who need to receive the information to further the investigation process; and
- Make no additional disclosures outside of anyone involved in the investigation process or to affected parties, except where such disclosures are required by law.
Any individuals involved in an investigation, whether as investigators, witnesses, or individuals subject to complaints, will be required to keep any information learned during the investigation confidential, to the fullest extent possible given the circumstances.
TEAM reserves the right to determine the scope of its investigations, as well as the methods used to investigate, and the parties chosen to conduct the investigations. Following the conclusion of any investigation, TEAM shall determine whether any corrective action(s) will be implemented, whether any reports will be prepared, and to whom any investigation results will be communicated.
TEAM considers having reporting procedures very important, and necessary to ensure a viable business environment. Anyone may report, with genuine and sincere concern, actual or suspected violations of this Whistleblower Policy to TEAM, including any allegations of retaliations.
A TEAM employee, officer or manager who retaliates against someone who has made a report in good faith, in accordance with this Whistleblower Policy, will be held accountable and may be subject to disciplinary action, up to and including termination of employment.
Any questions about this Whistleblower Policy should be directed to TEAM’s Human Resources Department at hr@team-group.com or to the Hotline directly.
To view the full policy, click here.
To view and download the TEAM Whistleblower Form click here.
TEAM Last Updated: May 2024.
